Store Policy
Because We Care
At Mammoth Mat, we want to give our customers the best shopping experience and the best experience when using our ski mats. That’s why we believe our store policies and return policies should be fair, clear, and transparent.
Read about them below, and contact us with questions.
Product Use Disclaimer
WARNING
Mammoth Mat does not completely eliminate the chances of a slip-and-fall when using this product. By purchasing and using a Mammoth Mat, the customer assumes all risk associated when using the product. Customers should only use the Mammoth Mat on a flat surface and should avoid using the mat in extremely slippery or icy conditions.
Returns
How It Works
If a Mammoth Mat customer is not satisfied with their purchase they will have 30 days from the date of purchase to return their item. Each Mammoth Mat delivery is shipped with a return label. If the customer has lost their return label, please use the "Get in Touch" button below to contact customer service and receive a new return label.
Our Privacy Policy
All About Information Security
Mammoth Mat respects the privacy of our users. This Privacy Policy explains how we use, collect, disclose, and safeguard your information when you visit our Site. We reserve the right to make changes to this Privacy Policy at any time and for any reason. This Privacy Policy was last updated 11/28/2022. Please read this Privacy Policy carefully.
Collection of Your Information
1. Personal Data
Personally identifiable information, such as your name, shipping address, email address, and telephone number are provided by you during checkout at our store.
2. Derivative Data
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
3. Financial Data
Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, Wix Payments.